Effective Date: February 24, 2025
Your privacy matters to us. This policy explains what information Michigan Basement Water Removal Pros collects through our website and communications, how we use it, and the choices you have.
Information We Collect
When you call us or submit a website form, we may collect details such as your name, phone number, email address, service address, and information about your basement water problem.
Our website may also collect basic technical information, such as your browser type, device, pages visited, and the date and time of your visit.
How We Use Information
We use your information to respond to questions, discuss basement water removal services, arrange service-related communications, and provide customer support.
We also use website information to maintain our site, understand how visitors use it, protect against misuse, and improve the way we communicate with you.
Cookies and Tracking
Our website may use cookies and similar technologies to keep the site working, remember basic preferences, and understand website activity.
You can adjust your browser settings to block or delete cookies. Some website features may not work as intended if you disable them.
Analytics and Third-Party Tools
We may use analytics or website tools provided by other companies to measure site traffic, understand visitor activity, and support our website.
These providers may collect information through cookies or similar technologies under their own privacy policies. We do not control how third parties handle information they collect.
Data Sharing and Disclosure
We do not sell your personal information. We may share information with service providers that help us operate our website, manage communications, or support our business, and they may use it only to provide those services.
We may also disclose information when required by law, to respond to valid legal requests, or to protect the rights, safety, and security of our customers, business, or others.
Data Retention
We keep information for as long as needed to respond to you, provide services, maintain business records, meet legal obligations, and resolve disputes.
When information is no longer needed for these purposes, we take reasonable steps to delete it or remove identifying details.
Data Security
We use reasonable safeguards designed to protect the information we maintain from unauthorized access, loss, misuse, or disclosure.
No website or method of sending information over the internet is completely secure. Please avoid sending sensitive personal information through website forms.
Your Privacy Rights
Depending on where you live, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or limit some uses of it.
To make a privacy request, contact us using the phone number below. We may need to confirm your identity before responding, and some information may need to be retained where the law allows or requires it.
Children's Privacy
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
If you believe a child has provided us with personal information, please contact us so we can review the matter and take appropriate steps.
Changes to This Policy
We may update this policy when our practices or legal requirements change. When we do, we will post the revised policy on this page and update the effective date.
Privacy Contact
Phone: +18668968166